Author: Halfvares Mats, Teknikhuset AB.

Published: 2004-11-10

Applies to:
  • Content Studio all editions

Type: Information


Symptoms

Mamut Enterprise is a CRM system whose clients are based on Internet Explorer but unlike Content Studio it needs to be installed on the client's computer. After uninstalling Mamut Enterprise the Content Studio editor "Webitor" stops working. Also persons that are using the Webmail system of Microsoft Exchange will see similar problems.

Cause

When uninstalling Mamut Enterprise 2 components (dhtmled.ocx and triedit.dll ) installed with Microsoft Internet are erroneously removed.

Resolution

To fix this problem an administrator must log on to the computer and copy the dhtmled.ocx and triedit.dll from the installation source into the Program Files\Common Files\Microsoft Shared\Triedit and register them with Regsvr32.exe.